Internet Privacy Policy and Security Statement

Home Internet Privacy Policy and Security Statement
  • Printer Friendly
  • Send to a Friend
  • Resize Small
  • Resize Medium
  • Resize Large

Internet Privacy Policy

Internet & Online Banking Privacy Policy

At Fairfax State Savings Bank, we have always placed the highest priority on the confidentiality of our customers' personal and financial information. Consequently, our overall approach to Internet privacy is guided by and is essentially the same in all key respects to our Consumer Privacy Policy which governs the collection, confidentiality and use of nonpublic personal information throughout our organization. We would also like to take this opportunity to elaborate why this policy is adapted to your use of our website and our Online Banking.

Website Browsing

When you are simply visiting our website and not conducting business with us online or communicating with us via e-mail, you can browse on an anonymous basis. We will not request or collect personal information during your visit unless it is needed to complete a transaction that you begin or request. We do reserve the right to collect site utilization information which enables us to study and evaluate patterns and types of use. Information of this type includes the numeric IP address of the service provider you utilize for Internet access, the type of web browsing software you're using to view our site, the date and time you access our site, and any linked site you may have utilized to connect to our site. This data is collected in the aggregate and does not provide a means of identifying individual visitors.

External Links

Our website includes links to other, external websites primarily as points of interest for the convenience of our visitors. While we link only to reputable sites, we cannot be responsible for any privacy issues on those sites. We encourage you to review the privacy policies of any external linked sites for further information.

Online Banking

When using our online banking and mobile banking service, you may be asked for and/or may voluntarily provide nonpublic personal information to us for the purpose of authorizing, initiating or facilitating a banking transaction. This information will always be used in a manner consistent with our Consumer Privacy Policy.

Financial Calculators

Our website provides access to a variety of financial calculators. They are provided to assist customers and the general public. We do not collect, save or use any information you might enter when using them.


If you make an inquiry, request or comment by e-mail, your e-mail address and the information you provide will be forwarded to the appropriate individual or department within the bank for further action and, if appropriate, a response. The information you provide will always be handled in a manner consistent with our Consumer Privacy Policy. We strongly encourage you to avoid the use of e-mail for sending us any information which is confidential in nature or which may compromise the confidentiality of your nonpublic personal information.

Security Statement

Internet Banking Security

Fairfax State Savings Bank provides internet banking access through Q2. Q2 requires all of its divisions and companies to take proactive steps to ensure that the systems they own or participate in contain adequate security measures to limit the possibility of unintended distribution of confidential information and the potential for fraud-related losses. State of the art firewall technology is the first line of defense in preventing unauthorized access to any information housed.

Secure Access and Verifying User Authenticity

To begin a session with the bank’s server the user must key in a Login ID and a Password. Our Internet Banking System allows five (5) unsuccessful login attempts. After five (5) failed login attempts the system locks the user out, requiring the user to contact Fairfax State Savings Bank to verify their identity before resetting their password allowing them back into the system. Upon successful login, Q2 authenticates the bank’s website and establishes a secure session with the visitor.

Secure Data Transfer

Once the server session is established, the user and the server are in a secured environment. Because the server has been certified, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the temporary public and private key pair that are created by the user’s browser and the bank’s server. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Using the above technologies, we here at Fairfax State Savings Bank, in conjunction with Q2, are attempting to provide a safe environment for all your banking transactions.

Security Notice About E-mail Messages

If you are sending electronic mail (e-mail) to the bank or any of our bankers, we want to remind you that e-mail is different from a “secured” Internet page and is not necessarily secure against interception. If your information is of a sensitive nature or includes personal and confidential information, such as your bank account number or your social security number, we advise you to either send it by postal mail or call us here at the bank.

If you have any questions, please stop in or contact us at (319) 846-2300.